Abuse.com - DESERT HIGHLANDS CARE CENTER

Abuse.com Nursing Home Profile

Detailed information for DESERT HIGHLANDS CARE CENTER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

DESERT HIGHLANDS CARE CENTER	As of 08/13/2003
1081 KATHLEEN AVE KINGMAN, AZ 86401 (928) 753-5580	Not located within a Hospital Resident Councils Only 120 Certified Beds
Initial Date of Certification: 05/23/1988 Type of Ownership: For profit - Corporation Not a Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for DESERT HIGHLANDS CARE CENTER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	10%	16%
Percent of Residents Who Have Moderate to Severe Pain	7%	6%
Percent of High-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	14%
Percent of Low-Risk Residents Who Have Pressure Sores	2%	3%
Percent of Residents Who Were Physically Restrained	0%	8%
Percent of Residents Who are More Depressed or Anxious	8%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	30%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	3%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	2%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	7%	13%
Percent of Residents With a Urinary Tract Infection	3%	8%
Percent of Short-Stay Residents With Delirium	NOT AVAILABLE	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	NOT AVAILABLE	22%
Percent of Short-Stay Residents With Pressure Sores	NOT AVAILABLE	21%

Inspection Results

DESERT HIGHLANDS CARE CENTER 1081 KATHLEEN AVE KINGMAN, AZ 86401 (928) 753-5580
Date of this inspection: 08/13/2003 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 13 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (08/13/2003)	10/15/2003	3 = Actual harm	Few
2. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. (08/13/2003)	10/15/2003	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (08/13/2003)	10/15/2003	2 = Minimal harm or potential for actual harm	Few
4. Make a complete assessment that covers all questions for areas that are listed in official regulations. (08/13/2003)	10/15/2003	3 = Actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
5. Let residents give themselves their drugs if they are able. (08/13/2003)	10/15/2003	2 = Minimal harm or potential for actual harm	Few
6. Provide care in a way that keeps or builds each resident's dignity and self respect. (08/13/2003)	10/15/2003	2 = Minimal harm or potential for actual harm	Few
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
7. Provide drugs and related services needed by each resident. (08/13/2003)	10/15/2003	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
8. Make sure that a working call system is available in each resident's room or bathroom and bathing area. (08/13/2003)	10/15/2003	2 = Minimal harm or potential for actual harm	Few
9. Make sure that the nursing home area is free of dangers that cause accidents. (08/13/2003)	10/15/2003	2 = Minimal harm or potential for actual harm	Few
10. Provide needed housekeeping and maintenance. (08/13/2003)	10/15/2003	1 = Potential for minimal harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
11. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. (08/13/2003)	10/15/2003	1 = Potential for minimal harm	Some
12. Give lab tests only when the attending doctor ordered them. (08/13/2003)	10/15/2003	2 = Minimal harm or potential for actual harm	Few
13. Keep complete, dated lab records in the resident's file. (08/13/2003)	10/15/2003	1 = Potential for minimal harm	Some

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	DESERT HIGHLANDS CARE CENTER	State Average in	National Average
Number of Residents	86	42.8	89.2
RN Hours per Resident per Day*	0.34	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.68	0.7	0.8
CNA Hours per Resident per Day*	2.53	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.55	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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