Abuse.com - DESERT TERRACE NURSING CENTER

Abuse.com Nursing Home Profile

Detailed information for DESERT TERRACE NURSING CENTER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

DESERT TERRACE NURSING CENTER	As of 04/24/2003
2509 N 24TH ST PHOENIX, AZ 85008 (602) 273-1347	Not located within a Hospital Resident Councils Only 108 Certified Beds
Initial Date of Certification: 08/01/1972 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for DESERT TERRACE NURSING CENTER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	14%	16%
Percent of Residents Who Have Moderate to Severe Pain	13%	6%
Percent of High-Risk Residents Who Have Pressure Sores	16%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	3%
Percent of Residents Who Were Physically Restrained	5%	8%
Percent of Residents Who are More Depressed or Anxious	22%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	34%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	12%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	13%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	10%	13%
Percent of Residents With a Urinary Tract Infection	16%	8%
Percent of Short-Stay Residents With Delirium	0%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	45%	22%
Percent of Short-Stay Residents With Pressure Sores	27%	21%

Inspection Results

DESERT TERRACE NURSING CENTER 2509 N 24TH ST PHOENIX, AZ 85008 (602) 273-1347
Date of this inspection: 04/24/2003 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 14 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (04/04/2003)	05/16/2003	2 = Minimal harm or potential for actual harm	Few
2. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (10/14/2003)	01/12/2004	2 = Minimal harm or potential for actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Give each resident care and services to get or keep the highest quality of life possible. (04/04/2003)	05/16/2003	2 = Minimal harm or potential for actual harm	Few
4. Make sure that residents with loss of bladder control receive treatment or service to prevent infections and help get normal bladder control. (04/24/2003)	06/05/2003	2 = Minimal harm or potential for actual harm	Few
5. Give professional services that meet a professional standard of quality. (06/17/2003)	07/30/2003	2 = Minimal harm or potential for actual harm	Few
6. Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. (07/15/2003)	08/28/2003	2 = Minimal harm or potential for actual harm	Few
7. Give each resident care and services to get or keep the highest quality of life possible. (10/14/2003)	01/12/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
8. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (10/14/2003)	01/12/2004	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
9. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. (04/04/2003)	05/16/2003	2 = Minimal harm or potential for actual harm	Few
10. Allow residents to easily see the results of the nursing home's most recent survey. (04/24/2003)	06/05/2003	1 = Potential for minimal harm	Many
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
11. Hire enough skilled workers to carry out dietary service. (04/24/2003)	06/05/2003	2 = Minimal harm or potential for actual harm	Some
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
12. Make sure that the nursing home area is free of dangers that cause accidents. (04/24/2003)	06/05/2003	2 = Minimal harm or potential for actual harm	Few
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
13. Quickly tell the resident's doctor the results of lab tests. (04/04/2003)	05/16/2003	2 = Minimal harm or potential for actual harm	Few
14. Keep accurate and appropriate medical records. (10/14/2003)	01/12/2004	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	DESERT TERRACE NURSING CENTER	State Average in	National Average
Number of Residents	96	42.8	89.2
RN Hours per Resident per Day*	0.46	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.92	0.7	0.8
CNA Hours per Resident per Day*	1.6	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	2.98	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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