Abuse.com - GLENCROFT CARE CENTER

Abuse.com Nursing Home Profile

Detailed information for GLENCROFT CARE CENTER

Nursing Home Results

Contact Information:
  Long Term Care Ombudsman Not Available
  State Survey Agency Not Available
  State Quality Improvement Organization Not Available

GLENCROFT CARE CENTER As of 01/30/2003
8641 NORTH 67TH AVE
GLENDALE, AZ 85302
(623) 939-9475
Not located within a Hospital
Both Resident and Family Councils
225 Certified Beds
Initial Date of Certification: 04/05/1988
Type of Ownership: Non profit - Corporation
Not a Multi-Nursing home (chain) Ownership
Medicare Certified
Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures Percentage for GLENCROFT CARE CENTER Average in National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased 32%   16%
Percent of Residents Who Have Moderate to Severe Pain 6%   6%
Percent of High-Risk Residents Who Have Pressure Sores 9%   14%
Percent of Low-Risk Residents Who Have Pressure Sores 2%   3%
Percent of Residents Who Were Physically Restrained 18%   8%
Percent of Residents Who are More Depressed or Anxious 28%   15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder 50%   47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder 5%   6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair 0%   4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse 17%   13%
Percent of Residents With a Urinary Tract Infection 11%   8%
Percent of Short-Stay Residents With Delirium 8%   3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain 28%   22%
Percent of Short-Stay Residents With Pressure Sores 37%   21%

Inspection Results

GLENCROFT CARE CENTER
8641 NORTH 67TH AVE
GLENDALE, AZ 85302
(623) 939-9475
Date of this inspection: 01/30/2003
Complaint Investigations During: 04/01/2003 - 06/30/2004
Total number of health deficiencies for this nursing home: 8
Average number of Health Deficiencies in : 5
Average number of Health Deficiencies in the United States: 7
Range of Health Deficiencies in : 1 - 12
View Previous Inspection Results
Quality Care Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

1. Give professional services that follow each resident's written care plan.

(01/30/2003)
03/14/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
2. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.

(06/03/2003)
07/11/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

3. Make a complete assessment that covers all questions for areas that are listed in official regulations.

(11/19/2003)
12/15/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

4. Allow residents to easily see the results of the nursing home's most recent survey.

(01/30/2003)
03/14/2003
1 = Potential for minimal harm

Potential for minimal harm
Many
5. Have a private telephone available for use.

(01/30/2003)
03/14/2003
1 = Potential for minimal harm

Potential for minimal harm
Some
6. Keep each resident's personal and medical records private and confidential.

(01/30/2003)
03/14/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
7. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.

(11/19/2003)
12/15/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
Administration Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

8. Give or get lab tests to meet the needs of residents.

(01/30/2003)
03/14/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
  GLENCROFT CARE CENTER State Average in National Average
Number of Residents 205 42.8 89.2
RN Hours per Resident per Day* 0.43 1.7 0.7
LPN/LVN Hours per Resident per Day* 1.02 0.7 0.8
CNA Hours per Resident per Day* 2.31 4 2.4
Total Number of Nursing Staff Hours per Resident per Day* 3.76 6.4 3.9
*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004


 

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