Abuse.com - HEARTHSTONE OF SUN CITY

Abuse.com Nursing Home Profile

Detailed information for HEARTHSTONE OF SUN CITY

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

HEARTHSTONE OF SUN CITY	As of 05/01/2003
13818 N THUNDERBIRD BLVD SUN CITY, AZ 85351 (623) 977-1325	Not located within a Hospital Resident Councils Only 120 Certified Beds
Initial Date of Certification: 05/26/1986 Type of Ownership: For profit - Corporation Not a Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for HEARTHSTONE OF SUN CITY	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	19%	16%
Percent of Residents Who Have Moderate to Severe Pain	9%	6%
Percent of High-Risk Residents Who Have Pressure Sores	21%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	10%	3%
Percent of Residents Who Were Physically Restrained	11%	8%
Percent of Residents Who are More Depressed or Anxious	1%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	56%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	7%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	11%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	8%	13%
Percent of Residents With a Urinary Tract Infection	12%	8%
Percent of Short-Stay Residents With Delirium	17%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	32%	22%
Percent of Short-Stay Residents With Pressure Sores	28%	21%

Inspection Results

HEARTHSTONE OF SUN CITY 13818 N THUNDERBIRD BLVD SUN CITY, AZ 85351 (623) 977-1325
Date of this inspection: 05/01/2003 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 16 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. (05/01/2003)	06/30/2003	2 = Minimal harm or potential for actual harm	Few
2. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (05/20/2003)	07/01/2003	2 = Minimal harm or potential for actual harm	Some
3. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. (05/20/2003)	07/01/2003	2 = Minimal harm or potential for actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
4. Give professional services that meet a professional standard of quality. (04/09/2003)	04/13/2003	2 = Minimal harm or potential for actual harm	Few
5. Make sure that residents with loss of bladder control receive treatment or service to prevent infections and help get normal bladder control. (05/01/2003)	06/30/2003	2 = Minimal harm or potential for actual harm	Few
6. Give professional services that meet a professional standard of quality. (12/23/2003)	02/19/2004	2 = Minimal harm or potential for actual harm	Some
7. Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. (12/23/2003)	02/19/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
8. Make a complete assessment that covers all questions for areas that are listed in official regulations. (05/01/2003)	06/30/2003	1 = Potential for minimal harm	Some
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
9. Keep each resident's personal and medical records private and confidential. (05/01/2003)	06/30/2003	1 = Potential for minimal harm	Some
10. Provide care in a way that keeps or builds each resident's dignity and self respect. (05/01/2003)	06/30/2003	2 = Minimal harm or potential for actual harm	Few
11. Try to resolve each resident's complaints quickly. (05/20/2003)	07/01/2003	1 = Potential for minimal harm	Some
12. Let residents give themselves their drugs if they are able. (12/23/2003)	02/19/2004	2 = Minimal harm or potential for actual harm	Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
13. Store, cook, and give out food in a safe and clean way. (05/01/2003)	06/30/2003	1 = Potential for minimal harm	Some
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
14. Provide at least one room to use as a dining room and for activities, that is a good size, with good lighting, airflow and furniture. (05/01/2003)	06/30/2003	1 = Potential for minimal harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
15. Hire nurse aides who have shown that they are skilled and care for residents safely on-the-job. (06/11/2003)	07/02/2003	2 = Minimal harm or potential for actual harm	Few
16. Give or get lab tests to meet the needs of residents. (12/23/2003)	02/19/2004	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	HEARTHSTONE OF SUN CITY	State Average in	National Average
Number of Residents	100	42.8	89.2
RN Hours per Resident per Day*	0.44	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.95	0.7	0.8
CNA Hours per Resident per Day*	2.01	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.4	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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