Abuse.com - CLOVERDALE HEALTHCARE CENTER

Abuse.com Nursing Home Profile

Detailed information for CLOVERDALE HEALTHCARE CENTER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

CLOVERDALE HEALTHCARE CENTER	As of 06/03/2004
300 CHERRY CREEK RD CLOVERDALE, CA 95425 (707) 894-5201	Not located within a Hospital Resident Councils Only 72 Certified Beds
Initial Date of Certification: 07/16/1974 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for CLOVERDALE HEALTHCARE CENTER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	14%	16%
Percent of Residents Who Have Moderate to Severe Pain	29%	6%
Percent of High-Risk Residents Who Have Pressure Sores	14%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	3%
Percent of Residents Who Were Physically Restrained	15%	8%
Percent of Residents Who are More Depressed or Anxious	13%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	40%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	3%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	15%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	NOT AVAILABLE	13%
Percent of Residents With a Urinary Tract Infection	9%	8%
Percent of Short-Stay Residents With Delirium	NOT AVAILABLE	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	NOT AVAILABLE	22%
Percent of Short-Stay Residents With Pressure Sores	NOT AVAILABLE	21%

Inspection Results

CLOVERDALE HEALTHCARE CENTER 300 CHERRY CREEK RD CLOVERDALE, CA 95425 (707) 894-5201
Date of this inspection: 06/03/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 16 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
2. Keep each resident's personal and medical records private and confidential. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Few
3. Provide care in a way that keeps or builds each resident's dignity and self respect. (06/03/2004)	07/08/2004	1 = Potential for minimal harm	Some
4. Provide services to meet the needs and preferences of each resident. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
5. 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. (06/03/2004)	07/08/2004	1 = Potential for minimal harm	Some
6. Hire a qualified dietician. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Few
7. Make sure that residents are well nourished. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Some
8. Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Some
9. Provide food in a way that meets a resident's needs. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Some
10. Store, cook, and give out food in a safe and clean way. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Some
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
11. Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Some
12. Provide drugs and related services needed by each resident. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
13. Keep sound levels comfortable. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Few
14. Make sure that the nursing home area is free of dangers that cause accidents. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Some
15. Provide needed housekeeping and maintenance. (06/03/2004)	07/08/2004	1 = Potential for minimal harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
16. Train all employees on what to do in an emergency. (06/03/2004)	07/08/2004	2 = Minimal harm or potential for actual harm	Some

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	CLOVERDALE HEALTHCARE CENTER	State Average in	National Average
Number of Residents	59	42.8	89.2
RN Hours per Resident per Day*	0.65	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.44	0.7	0.8
CNA Hours per Resident per Day*	3.38	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	4.47	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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