Abuse.com - COUNTRY CREST HEALTH CENTER

Abuse.com Nursing Home Profile

Detailed information for COUNTRY CREST HEALTH CENTER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

COUNTRY CREST HEALTH CENTER	As of 04/07/2004
50 CONCORDIA LANE OROVILLE, CA 95966 (530) 533-7857	Not located within a Hospital Resident Councils Only 59 Certified Beds
Initial Date of Certification: 04/28/2003 Type of Ownership: Non profit - Corporation Not a Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for COUNTRY CREST HEALTH CENTER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	19%	16%
Percent of Residents Who Have Moderate to Severe Pain	18%	6%
Percent of High-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	14%
Percent of Low-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	3%
Percent of Residents Who Were Physically Restrained	0%	8%
Percent of Residents Who are More Depressed or Anxious	3%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	33%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	3%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	0%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	31%	13%
Percent of Residents With a Urinary Tract Infection	10%	8%
Percent of Short-Stay Residents With Delirium	9%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	32%	22%
Percent of Short-Stay Residents With Pressure Sores	8%	21%

Inspection Results

COUNTRY CREST HEALTH CENTER 50 CONCORDIA LANE OROVILLE, CA 95966 (530) 533-7857
Date of this inspection: 04/07/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 21 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Give each resident care and services to get or keep the highest quality of life possible. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Some
2. Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
3. Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Some
4. Make sure that residents with loss of bladder control receive treatment or service to prevent infections and help get normal bladder control. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
5. Provide social services for related medical problems to help each resident achieve the highest possible quality of life. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
6. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Some
7. Do a new assessment after any major change in a resident's physical or mental health. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
8. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
9. Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Some
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
10. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
11. Hire a qualified dietician. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Many
12. Make sure that residents are well nourished. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
13. Provide food in a way that meets a resident's needs. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
14. Provide special eating equipment and utensils for each resident who needs them. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
15. Store, cook, and give out food in a safe and clean way. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Many
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
16. 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
17. Keep drugs and other similar products locked safely and properly stored. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
18. Make sure that the pharmacist reports anything unusual to the doctor on duty and the director of nursing. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
19. Provide drugs and related services needed by each resident. (04/07/2004)	05/22/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
20. Keep sound levels comfortable. (04/07/2004)	05/22/2004	1 = Potential for minimal harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
21. Train all employees on what to do in an emergency. (04/07/2004)	05/22/2004	1 = Potential for minimal harm	Many

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	COUNTRY CREST HEALTH CENTER	State Average in	National Average
Number of Residents	54	42.8	89.2
RN Hours per Resident per Day*	0.33	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.65	0.7	0.8
CNA Hours per Resident per Day*	2.71	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.69	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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