Abuse.com - CROSS KEY MANOR

Abuse.com Nursing Home Profile

Detailed information for CROSS KEY MANOR

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

CROSS KEY MANOR	As of 01/08/2004
1550 LEE BOULEVARD LEHIGH ACRES, FL 33936 (239) 369-2194	Not located within a Hospital Resident Councils Only 110 Certified Beds
Initial Date of Certification: 01/07/1986 Type of Ownership: For profit - Corporation Not a Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for CROSS KEY MANOR	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	30%	16%
Percent of Residents Who Have Moderate to Severe Pain	6%	6%
Percent of High-Risk Residents Who Have Pressure Sores	23%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	3%
Percent of Residents Who Were Physically Restrained	12%	8%
Percent of Residents Who are More Depressed or Anxious	10%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	49%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	4%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	0%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	22%	13%
Percent of Residents With a Urinary Tract Infection	9%	8%
Percent of Short-Stay Residents With Delirium	0%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	41%	22%
Percent of Short-Stay Residents With Pressure Sores	20%	21%

Inspection Results

CROSS KEY MANOR 1550 LEE BOULEVARD LEHIGH ACRES, FL 33936 (239) 369-2194
Date of this inspection: 01/08/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 14 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Have enough nurses to care for every resident in a way that maximizes the resident's well being. (09/15/2003)	10/31/2003	2 = Minimal harm or potential for actual harm	Few
2. Give professional services that meet a professional standard of quality. (01/08/2004)	03/15/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. (01/08/2004)	02/20/2004	2 = Minimal harm or potential for actual harm	Some
4. Check and update (if needed) each resident's assessment every 3 months. (01/08/2004)	02/20/2004	2 = Minimal harm or potential for actual harm	Few
5. Do an assessment of the resident every year. (01/08/2004)	02/20/2004	2 = Minimal harm or potential for actual harm	Few
6. Make a complete assessment that covers all questions for areas that are listed in official regulations. (01/08/2004)	02/20/2004	2 = Minimal harm or potential for actual harm	Many
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
7. Make sure that residents are well nourished. (01/08/2004)	02/20/2004	2 = Minimal harm or potential for actual harm	Few
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
8. Make sure that residents are safe from serious medication errors. (01/08/2004)	02/20/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
9. Keep safe, clean and homelike surroundings. (09/15/2003)	10/31/2003	2 = Minimal harm or potential for actual harm	Few
10. Get rid of garbage properly. (01/08/2004)	03/15/2004	2 = Minimal harm or potential for actual harm	Few
11. Make sure that the nursing home area is free of dangers that cause accidents. (01/08/2004)	03/15/2004	2 = Minimal harm or potential for actual harm	Few
12. Provide needed housekeeping and maintenance. (01/08/2004)	02/20/2004	2 = Minimal harm or potential for actual harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
13. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. (01/08/2004)	02/20/2004	2 = Minimal harm or potential for actual harm	Many
14. Keep accurate and appropriate medical records. (01/08/2004)	03/15/2004	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	CROSS KEY MANOR	State Average in	National Average
Number of Residents	98	42.8	89.2
RN Hours per Resident per Day*	0.57	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.77	0.7	0.8
CNA Hours per Resident per Day*	2.94	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	4.28	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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