Abuse.com - ARROWHEAD HEALTHCARE CENTER

Abuse.com Nursing Home Profile

Detailed information for ARROWHEAD HEALTHCARE CENTER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

ARROWHEAD HEALTHCARE CENTER	As of 02/25/2004
239 ARROWHEAD BOULEVARD JONESBORO, GA 30236 (770) 478-3013	Not located within a Hospital Both Resident and Family Councils 115 Certified Beds
Initial Date of Certification: 04/01/1993 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership Date of Last Change of Ownership: 07/01/2003	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for ARROWHEAD HEALTHCARE CENTER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	14%	16%
Percent of Residents Who Have Moderate to Severe Pain	31%	6%
Percent of High-Risk Residents Who Have Pressure Sores	23%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	0%	3%
Percent of Residents Who Were Physically Restrained	4%	8%
Percent of Residents Who are More Depressed or Anxious	18%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	60%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	5%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	10%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	10%	13%
Percent of Residents With a Urinary Tract Infection	14%	8%
Percent of Short-Stay Residents With Delirium	7%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	59%	22%
Percent of Short-Stay Residents With Pressure Sores	22%	21%

Inspection Results

ARROWHEAD HEALTHCARE CENTER 239 ARROWHEAD BOULEVARD JONESBORO, GA 30236 (770) 478-3013
Date of this inspection: 02/25/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 17 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Keep each resident free from physical restraints, unless needed for medical treatment. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
2. Protect residents from mistreatment, neglect, and/or theft of personal property. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Give each resident care and services to get or keep the highest quality of life possible. (12/16/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
4. Give professional services that follow each resident's written care plan. (12/16/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
5. Make sure that residents with loss of bladder control receive treatment or service to prevent infections and help get normal bladder control. (12/16/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Some
6. Give each resident care and services to get or keep the highest quality of life possible. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
7. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
8. Make a complete assessment that covers all questions for areas that are listed in official regulations. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Some
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
9. Allow residents to easily see the results of the nursing home's most recent survey. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
10. Provide care in a way that keeps or builds each resident's dignity and self respect. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
11. Try to resolve each resident's complaints quickly. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
12. Make sure that residents are well nourished. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Some
13. Provide food in a way that meets a resident's needs. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
14. Store, cook, and give out food in a safe and clean way. (02/25/2004)	04/10/2004	1 = Potential for minimal harm	Some
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
15. Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few
16. Provide needed housekeeping and maintenance. (02/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Some
17. Provide closet space in each resident's room. (03/25/2004)	04/10/2004	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	ARROWHEAD HEALTHCARE CENTER	State Average in	National Average
Number of Residents	103	42.8	89.2
RN Hours per Resident per Day*	0.35	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.89	0.7	0.8
CNA Hours per Resident per Day*	1.86	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.1	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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