Abuse.com - BEVERLY HEALTHCARE-WINDERMERE

Abuse.com Nursing Home Profile

Detailed information for BEVERLY HEALTHCARE-WINDERMERE

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

BEVERLY HEALTHCARE-WINDERMERE	As of 07/10/2003
3618 J DEWEY GRAY CIRCLE AUGUSTA, GA 30909 (706) 860-7572	Not located within a Hospital Both Resident and Family Councils 120 Certified Beds
Initial Date of Certification: 04/15/1982 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for BEVERLY HEALTHCARE-WINDERMERE	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	18%	16%
Percent of Residents Who Have Moderate to Severe Pain	8%	6%
Percent of High-Risk Residents Who Have Pressure Sores	13%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	0%	3%
Percent of Residents Who Were Physically Restrained	1%	8%
Percent of Residents Who are More Depressed or Anxious	6%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	38%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	7%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	9%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	8%	13%
Percent of Residents With a Urinary Tract Infection	12%	8%
Percent of Short-Stay Residents With Delirium	2%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	22%	22%
Percent of Short-Stay Residents With Pressure Sores	14%	21%

Inspection Results

BEVERLY HEALTHCARE-WINDERMERE 3618 J DEWEY GRAY CIRCLE AUGUSTA, GA 30909 (706) 860-7572
Date of this inspection: 07/10/2003 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 20 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Protect residents from mistreatment, neglect, and/or theft of personal property. (07/10/2003)	08/24/2003	3 = Actual harm	Few
2. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Some
3. Protect residents from mistreatment, neglect, and/or theft of personal property. (02/26/2004)	03/27/2004	4 = Immediate jeopardy to resident health or safety	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
4. Give each resident care and services to get or keep the highest quality of life possible. (07/10/2003)	08/24/2003	3 = Actual harm	Few
5. Give each resident care and services to get or keep the highest quality of life possible. (02/26/2004)	03/27/2004	4 = Immediate jeopardy to resident health or safety	Few
6. Give professional services that meet a professional standard of quality. (02/26/2004)	03/27/2004	4 = Immediate jeopardy to resident health or safety	Few
7. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (02/26/2004)	03/27/2004	3 = Actual harm	Few
8. Make sure that each resident's nutritional needs were met. (02/26/2004)	03/27/2004	3 = Actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
9. 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. (07/10/2003)	08/24/2003	1 = Potential for minimal harm	Some
10. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Few
11. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
12. Keep each resident's personal and medical records private and confidential. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Some
13. Provide care in a way that keeps or builds each resident's dignity and self respect. (07/10/2003)	08/24/2003	3 = Actual harm	Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
14. 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Many
15. Make sure that residents are well nourished. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Some
16. Make sure that the attending doctor orders special diets. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Some
17. Offer other nutritional food to each resident who will not eat the food served. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Few
18. Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Some
19. Store, cook, and give out food in a safe and clean way. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Many
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
20. Provide needed housekeeping and maintenance. (07/10/2003)	08/24/2003	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	BEVERLY HEALTHCARE-WINDERMERE	State Average in	National Average
Number of Residents	109	42.8	89.2
RN Hours per Resident per Day*	0.27	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.94	0.7	0.8
CNA Hours per Resident per Day*	2.24	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.45	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

Please use your browser's back button to return to the previous page.