Abuse.com - HAVEN HEALTH CENTER OF CAPE ELIZABETH

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Detailed information for HAVEN HEALTH CENTER OF CAPE ELIZABETH

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

HAVEN HEALTH CENTER OF CAPE ELIZABETH	As of 10/10/2003
126 SCOTT DYER ROAD CAPE ELIZABETH, ME 04107 (207) 799-6195	Not located within a Hospital Resident Councils Only 60 Certified Beds
Initial Date of Certification: 11/03/2003 Type of Ownership: For profit - Partnership A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for HAVEN HEALTH CENTER OF CAPE ELIZABETH	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	NOT AVAILABLE	16%
Percent of Residents Who Have Moderate to Severe Pain	NOT AVAILABLE	6%
Percent of High-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	14%
Percent of Low-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	3%
Percent of Residents Who Were Physically Restrained	7%	8%
Percent of Residents Who are More Depressed or Anxious	NOT AVAILABLE	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	NOT AVAILABLE	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	NOT AVAILABLE	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	10%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	NOT AVAILABLE	13%
Percent of Residents With a Urinary Tract Infection	20%	8%
Percent of Short-Stay Residents With Delirium	NOT AVAILABLE	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	NOT AVAILABLE	22%
Percent of Short-Stay Residents With Pressure Sores	NOT AVAILABLE	21%

Inspection Results

HAVEN HEALTH CENTER OF CAPE ELIZABETH 126 SCOTT DYER ROAD CAPE ELIZABETH, ME 04107 (207) 799-6195
Date of this inspection: 10/10/2003 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 43 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Keep each resident free from drugs that restrain them, unless needed for medical treatment. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
2. Keep each resident free from physical restraints, unless needed for medical treatment. (10/10/2003)	10/27/2003	2 = Minimal harm or potential for actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Give each resident care and services to get or keep the highest quality of life possible. (10/10/2003)	11/01/2003	2 = Minimal harm or potential for actual harm	Some
4. Give professional services that follow each resident's written care plan. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
5. Give professional services that meet a professional standard of quality. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Many
6. Have enough nurses to care for every resident in a way that maximizes the resident's well being. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Many
7. Make sure that each resident's nutritional needs were met. (10/10/2003)	10/24/2003	3 = Actual harm	Few
8. Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. (10/10/2003)	10/24/2003	3 = Actual harm	Few
9. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
10. Provide social services for related medical problems to help each resident achieve the highest possible quality of life. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
11. Give professional services that follow each resident's written care plan. (12/04/2003)	02/05/2004	2 = Minimal harm or potential for actual harm	Few
12. Give each resident care and services to get or keep the highest quality of life possible. (01/02/2004)	01/16/2004	2 = Minimal harm or potential for actual harm	Few
13. Give professional services that meet a professional standard of quality. (04/27/2004)	05/21/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
14. 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
15. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
16. Make a complete assessment that covers all questions for areas that are listed in official regulations. (10/10/2003)	10/27/2003	2 = Minimal harm or potential for actual harm	Many
17. Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
18. Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
19. Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor. (01/27/2004)	02/13/2004	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
20. Allow residents to easily see the results of the nursing home's most recent survey. (10/10/2003)	10/24/2003	1 = Potential for minimal harm	Many
21. Provide care in a way that keeps or builds each resident's dignity and self respect. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Some
22. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Many
23. Provide enough notice before discharging or transferring a resident. (01/27/2004)		1 = Potential for minimal harm	Many
24. Let residents give themselves their drugs if they are able. (04/27/2004)	05/21/2004	2 = Minimal harm or potential for actual harm	Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
25. Provide food in a way that meets a resident's needs. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
26. Store, cook, and give out food in a safe and clean way. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
27. 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
28. Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
29. Make sure that residents are safe from serious medication errors. (10/10/2003)	10/24/2003	3 = Actual harm	Few
30. Provide drugs and related services needed by each resident. (10/10/2003)	10/24/2003	3 = Actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
31. Keep safe, clean and homelike surroundings. (10/10/2003)	10/27/2003	1 = Potential for minimal harm	Some
32. Make sure that the nursing home area is free of dangers that cause accidents. (10/10/2003)	10/27/2003	3 = Actual harm	Few
33. Make sure that the nursing home area is safe, easy to use, clean and comfortable. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
34. Make sure there is a program to prevent/deal with mice, insects, or other pests. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Some
35. Provide needed housekeeping and maintenance. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
36. 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Many
37. Choose a doctor to be the medical director. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Many
38. Keep accurate and appropriate medical records. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Some
39. Keep clinical information safe, so that it will not be lost, destroyed or used by the wrong person. (10/10/2003)	10/24/2003	2 = Minimal harm or potential for actual harm	Few
40. Meet the definition of a skilled nursing facility or nursing facility, according to law. (10/10/2003)	10/24/2003	1 = Potential for minimal harm	Many
41. Keep accurate and appropriate medical records. (12/04/2003)	02/05/2004	2 = Minimal harm or potential for actual harm	Few
42. Get services outside the nursing home that meet professional standards. (01/02/2004)		1 = Potential for minimal harm	Many
43. Keep accurate and appropriate medical records. (01/02/2004)	02/04/2004	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	HAVEN HEALTH CENTER OF CAPE ELIZABETH	State Average in	National Average
Number of Residents	51	42.8	89.2
RN Hours per Resident per Day*	0.62	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.36	0.7	0.8
CNA Hours per Resident per Day*	3.36	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	4.34	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

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Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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