Abuse.com - BORTZ HEALTH CARE OF TRAVERSE CITY

Abuse.com Nursing Home Profile

Detailed information for BORTZ HEALTH CARE OF TRAVERSE CITY

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

BORTZ HEALTH CARE OF TRAVERSE CITY	As of 05/19/2004
2828 CONCORD ST TRAVERSE CITY, MI 49684 (231) 941-1200	Not located within a Hospital Resident Councils Only 96 Certified Beds
Initial Date of Certification: 08/25/1981 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for BORTZ HEALTH CARE OF TRAVERSE CITY	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	8%	16%
Percent of Residents Who Have Moderate to Severe Pain	0%	6%
Percent of High-Risk Residents Who Have Pressure Sores	8%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	5%	3%
Percent of Residents Who Were Physically Restrained	4%	8%
Percent of Residents Who are More Depressed or Anxious	17%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	30%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	2%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	0%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	9%	13%
Percent of Residents With a Urinary Tract Infection	7%	8%
Percent of Short-Stay Residents With Delirium	0%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	18%	22%
Percent of Short-Stay Residents With Pressure Sores	3%	21%

Inspection Results

BORTZ HEALTH CARE OF TRAVERSE CITY 2828 CONCORD ST TRAVERSE CITY, MI 49684 (231) 941-1200
Date of this inspection: 05/19/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 8 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Protect residents from mistreatment, neglect, and/or theft of personal property. (05/19/2004)	06/18/2004	3 = Actual harm	Few
2. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. (05/19/2004)	06/18/2004	2 = Minimal harm or potential for actual harm	Some
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. (05/19/2004)	06/18/2004	3 = Actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
4. Tell the resident completely about his or her health status. (05/19/2004)	06/18/2004	2 = Minimal harm or potential for actual harm	Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
5. Store, cook, and give out food in a safe and clean way. (05/19/2004)	07/13/2004	2 = Minimal harm or potential for actual harm	Many
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
6. 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. (05/19/2004)	06/25/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
7. Keep safe, clean and homelike surroundings. (05/19/2004)		1 = Potential for minimal harm	Some
8. Make sure that the nursing home area is safe, easy to use, clean and comfortable. (05/19/2004)	05/20/2004	2 = Minimal harm or potential for actual harm	Many

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	BORTZ HEALTH CARE OF TRAVERSE CITY	State Average in	National Average
Number of Residents	92	42.8	89.2
RN Hours per Resident per Day*	0.56	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.55	0.7	0.8
CNA Hours per Resident per Day*	2.26	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.37	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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