Abuse.com - CREST VIEW LUTHERAN HOME

Abuse.com Nursing Home Profile

Detailed information for CREST VIEW LUTHERAN HOME

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

CREST VIEW LUTHERAN HOME	As of 01/30/2004
4444 RESERVOIR BLVD NE COLUMBIA HEIGHTS, MN 55421 (763) 782-1611	Not located within a Hospital Both Resident and Family Councils 122 Certified Beds
Initial Date of Certification: 01/01/1967 Type of Ownership: Non profit - Corporation Not a Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for CREST VIEW LUTHERAN HOME	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	15%	16%
Percent of Residents Who Have Moderate to Severe Pain	3%	6%
Percent of High-Risk Residents Who Have Pressure Sores	13%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	3%	3%
Percent of Residents Who Were Physically Restrained	2%	8%
Percent of Residents Who are More Depressed or Anxious	8%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	49%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	3%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	4%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	10%	13%
Percent of Residents With a Urinary Tract Infection	12%	8%
Percent of Short-Stay Residents With Delirium	3%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	3%	22%
Percent of Short-Stay Residents With Pressure Sores	17%	21%

Inspection Results

CREST VIEW LUTHERAN HOME 4444 RESERVOIR BLVD NE COLUMBIA HEIGHTS, MN 55421 (763) 782-1611
Date of this inspection: 01/30/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 29 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (01/30/2004)	04/29/2004	2 = Minimal harm or potential for actual harm	Some
2. Keep each resident free from physical restraints, unless needed for medical treatment. (01/30/2004)	04/29/2004	2 = Minimal harm or potential for actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Give each resident care and services to get or keep the highest quality of life possible. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
4. Give professional services that follow each resident's written care plan. (01/30/2004)	04/29/2004	2 = Minimal harm or potential for actual harm	Some
5. Give professional services that meet a professional standard of quality. (01/30/2004)	04/29/2004	1 = Potential for minimal harm	Some
6. Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
7. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
8. Make sure that residents with loss of bladder control receive treatment or service to prevent infections and help get normal bladder control. (01/30/2004)	04/29/2004	2 = Minimal harm or potential for actual harm	Few
9. Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
10. Check and update (if needed) each resident's assessment every 3 months. (01/30/2004)	04/29/2004	2 = Minimal harm or potential for actual harm	Some
11. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Some
12. Do a new assessment after any major change in a resident's physical or mental health. (01/30/2004)	04/29/2004	2 = Minimal harm or potential for actual harm	Few
13. Make a complete assessment that covers all questions for areas that are listed in official regulations. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Some
14. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
15. Let each resident choose a personal doctor. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
16. Listen to the resident or family groups or act on their complaints or suggestions. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Some
17. Provide care in a way that keeps or builds each resident's dignity and self respect. (01/30/2004)	04/29/2004	2 = Minimal harm or potential for actual harm	Some
18. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. (01/30/2004)	04/01/2004	1 = Potential for minimal harm	Some
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
19. Store, cook, and give out food in a safe and clean way. (01/30/2004)	04/29/2004	2 = Minimal harm or potential for actual harm	Many
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
20. 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
21. Have a program to keep infection from spreading. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
22. Have enough outside airflow. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Some
23. Keep safe, clean and homelike surroundings. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
24. Keep temperature levels comfortable and safe. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Some
25. Make sure that a working call system is available in each resident's room or bathroom and bathing area. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Some
26. Make sure that staff members wash their hands when needed. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
27. Make sure that the nursing home area is free of dangers that cause accidents. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
28. Make sure that the nursing home area is safe, easy to use, clean and comfortable. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
29. Keep accurate and appropriate medical records. (01/30/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	CREST VIEW LUTHERAN HOME	State Average in	National Average
Number of Residents	118	42.8	89.2
RN Hours per Resident per Day*	0.43	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.56	0.7	0.8
CNA Hours per Resident per Day*	2.06	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.05	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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