Abuse.com - HARBORSIDE MILFORD

Abuse.com Nursing Home Profile

Detailed information for HARBORSIDE MILFORD

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

HARBORSIDE MILFORD	As of 02/09/2004
71 ELM STREET MILFORD, NH 03055 (603) 673-2907	Not located within a Hospital Both Resident and Family Councils 52 Certified Beds
Initial Date of Certification: 08/01/1996 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for HARBORSIDE MILFORD	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	18%	16%
Percent of Residents Who Have Moderate to Severe Pain	5%	6%
Percent of High-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	14%
Percent of Low-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	3%
Percent of Residents Who Were Physically Restrained	0%	8%
Percent of Residents Who are More Depressed or Anxious	17%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	43%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	2%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	2%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	27%	13%
Percent of Residents With a Urinary Tract Infection	9%	8%
Percent of Short-Stay Residents With Delirium	4%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	10%	22%
Percent of Short-Stay Residents With Pressure Sores	NOT AVAILABLE	21%

Inspection Results

HARBORSIDE MILFORD 71 ELM STREET MILFORD, NH 03055 (603) 673-2907
Date of this inspection: 02/09/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 11 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Give professional services that follow each resident's written care plan. (02/09/2004)	04/09/2004	2 = Minimal harm or potential for actual harm	Few
2. Give professional services that meet a professional standard of quality. (02/09/2004)	05/05/2004	2 = Minimal harm or potential for actual harm	Few
3. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (02/09/2004)	04/09/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
4. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (02/09/2004)	04/09/2004	2 = Minimal harm or potential for actual harm	Few
5. Make a complete assessment that covers all questions for areas that are listed in official regulations. (02/09/2004)	04/09/2004	2 = Minimal harm or potential for actual harm	Few
6. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. (02/09/2004)	04/09/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
7. Make sure that the nursing home area is free of dangers that cause accidents. (12/05/2003)	01/30/2004	2 = Minimal harm or potential for actual harm	Few
8. Provide needed housekeeping and maintenance. (12/05/2003)	01/30/2004	1 = Potential for minimal harm	Many
9. Have a program to keep infection from spreading. (02/09/2004)	04/09/2004	2 = Minimal harm or potential for actual harm	Few
10. Keep safe, clean and homelike surroundings. (02/09/2004)	04/09/2004	2 = Minimal harm or potential for actual harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
11. Give or get lab tests to meet the needs of residents. (02/09/2004)	04/09/2004	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	HARBORSIDE MILFORD	State Average in	National Average
Number of Residents	51	42.8	89.2
RN Hours per Resident per Day*	0.72	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.54	0.7	0.8
CNA Hours per Resident per Day*	1.9	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.16	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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