Abuse.com - MOUNT CARMEL HEALTHCARE CENTER

Abuse.com Nursing Home Profile

Detailed information for MOUNT CARMEL HEALTHCARE CENTER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

MOUNT CARMEL HEALTHCARE CENTER	As of 01/23/2004
235 MYRTLE STREET MANCHESTER, NH 03104 (603) 627-3811	Not located within a Hospital Resident Councils Only 120 Certified Beds
Initial Date of Certification: 04/01/1996 Type of Ownership: Non profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for MOUNT CARMEL HEALTHCARE CENTER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	18%	16%
Percent of Residents Who Have Moderate to Severe Pain	2%	6%
Percent of High-Risk Residents Who Have Pressure Sores	29%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	8%	3%
Percent of Residents Who Were Physically Restrained	3%	8%
Percent of Residents Who are More Depressed or Anxious	13%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	48%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	2%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	4%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	16%	13%
Percent of Residents With a Urinary Tract Infection	11%	8%
Percent of Short-Stay Residents With Delirium	5%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	9%	22%
Percent of Short-Stay Residents With Pressure Sores	10%	21%

Inspection Results

MOUNT CARMEL HEALTHCARE CENTER 235 MYRTLE STREET MANCHESTER, NH 03104 (603) 627-3811
Date of this inspection: 01/23/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 19 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (04/17/2003)	05/02/2003	2 = Minimal harm or potential for actual harm	Few
2. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (09/17/2003)	10/31/2003	2 = Minimal harm or potential for actual harm	Some
3. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. (09/17/2003)	10/31/2003	2 = Minimal harm or potential for actual harm	Some
4. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Few
5. Protect each resident from all abuse, physical punishment, and being separated from others. (01/23/2004)	03/18/2004	3 = Actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
6. Give professional services that follow each resident's written care plan. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Some
7. Give professional services that meet a professional standard of quality. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Some
8. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (01/23/2004)	03/18/2004	3 = Actual harm	Few
9. Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. (01/23/2004)	03/18/2004	3 = Actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
10. 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Many
11. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Some
12. Do a new assessment after any major change in a resident's physical or mental health. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
13. Let the resident refuse treatment or refuse to take part in an experiment. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Few
14. Provide care in a way that keeps or builds each resident's dignity and self respect. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
15. Have a program to keep infection from spreading. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Many
16. Make sure that staff members wash their hands when needed. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Some
17. Provide needed housekeeping and maintenance. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Few
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
18. Give or get lab tests to meet the needs of residents. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Few
19. Keep accurate and appropriate medical records. (01/23/2004)	03/18/2004	2 = Minimal harm or potential for actual harm	Some

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	MOUNT CARMEL HEALTHCARE CENTER	State Average in	National Average
Number of Residents	115	42.8	89.2
RN Hours per Resident per Day*	0.86	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.45	0.7	0.8
CNA Hours per Resident per Day*	2.36	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.67	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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