Abuse.com - LAUREL HEIGHTS HEALTHCARE

Abuse.com Nursing Home Profile

Detailed information for LAUREL HEIGHTS HEALTHCARE

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

LAUREL HEIGHTS HEALTHCARE	As of 02/27/2004
103 HOSPITAL LOOP NE ALBUQUERQUE, NM 87109 (505) 348-8300	Not located within a Hospital Both Resident and Family Councils 108 Certified Beds
Initial Date of Certification: 05/01/1992 Type of Ownership: For profit - Partnership A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for LAUREL HEIGHTS HEALTHCARE	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	26%	16%
Percent of Residents Who Have Moderate to Severe Pain	6%	6%
Percent of High-Risk Residents Who Have Pressure Sores	18%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	4%	3%
Percent of Residents Who Were Physically Restrained	16%	8%
Percent of Residents Who are More Depressed or Anxious	18%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	54%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	3%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	1%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	17%	13%
Percent of Residents With a Urinary Tract Infection	6%	8%
Percent of Short-Stay Residents With Delirium	2%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	8%	22%
Percent of Short-Stay Residents With Pressure Sores	9%	21%

Inspection Results

LAUREL HEIGHTS HEALTHCARE 103 HOSPITAL LOOP NE ALBUQUERQUE, NM 87109 (505) 348-8300
Date of this inspection: 02/27/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 6 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Give professional services that meet a professional standard of quality. (02/27/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
2. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (02/27/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. (02/27/2004)	04/01/2004	1 = Potential for minimal harm	Many
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
4. 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. (02/27/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Some
5. Make sure that residents who have not taken antipsychotic drugs are not given these drugs, unless they are used to treat a problem that is diagnosed and noted in the medical record. (02/27/2004)	04/01/2004	2 = Minimal harm or potential for actual harm	Few
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
6. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. (02/27/2004)	04/01/2004	1 = Potential for minimal harm	Many

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	LAUREL HEIGHTS HEALTHCARE	State Average in	National Average
Number of Residents	102	42.8	89.2
RN Hours per Resident per Day*	0.36	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.57	0.7	0.8
CNA Hours per Resident per Day*	1.97	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	2.9	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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