Abuse.com - RED ROCKS CARE CENTER

Abuse.com Nursing Home Profile

Detailed information for RED ROCKS CARE CENTER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

RED ROCKS CARE CENTER	As of 10/31/2003
3720 CHURCH ROCK ROAD GALLUP, NM 87301 (505) 722-2261	Not located within a Hospital Resident Councils Only 102 Certified Beds
Initial Date of Certification: 03/01/1992 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership Date of Last Change of Ownership: 09/01/2003	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for RED ROCKS CARE CENTER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	6%	16%
Percent of Residents Who Have Moderate to Severe Pain	5%	6%
Percent of High-Risk Residents Who Have Pressure Sores	10%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	0%	3%
Percent of Residents Who Were Physically Restrained	8%	8%
Percent of Residents Who are More Depressed or Anxious	11%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	45%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	9%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	3%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	2%	13%
Percent of Residents With a Urinary Tract Infection	3%	8%
Percent of Short-Stay Residents With Delirium	0%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	30%	22%
Percent of Short-Stay Residents With Pressure Sores	8%	21%

Inspection Results

RED ROCKS CARE CENTER 3720 CHURCH ROCK ROAD GALLUP, NM 87301 (505) 722-2261
Date of this inspection: 10/31/2003 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 28 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (10/31/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
2. Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. (10/31/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Give each resident care and services to get or keep the highest quality of life possible. (10/31/2003)	12/30/2003	3 = Actual harm	Few
4. Give professional services that meet a professional standard of quality. (10/31/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Some
5. Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. (10/31/2003)	12/30/2003	3 = Actual harm	Few
6. Have enough nurses to care for every resident in a way that maximizes the resident's well being. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Many
7. Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. (10/31/2003)	12/30/2003	3 = Actual harm	Few
8. Make sure that each resident's nutritional needs were met. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Few
9. Make sure that each residents' abilities to take care of themselves does not lessen, unless a change cannot be avoided. (10/31/2003)	12/30/2003	3 = Actual harm	Few
10. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. (10/31/2003)	02/18/2004	1 = Potential for minimal harm	Many
11. Prevent a loss in range of motion among residents who entered the nursing home with a full range of motion. (10/31/2003)	12/30/2003	3 = Actual harm	Few
12. Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. (10/31/2003)	12/30/2003	1 = Potential for minimal harm	Some
13. Provide social services for related medical problems to help each resident achieve the highest possible quality of life. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
14. 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Some
15. Check and update (if needed) each resident's assessment every 3 months. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Few
16. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (10/31/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
17. Do a new assessment after any major change in a resident's physical or mental health. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Few
18. Do an assessment of the resident every year. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Few
19. Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
20. Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Few
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
21. 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. (10/31/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
22. Act when the pharmacist reports something unusual. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Some
23. Make sure that residents who have not taken antipsychotic drugs are not given these drugs, unless they are used to treat a problem that is diagnosed and noted in the medical record. (10/31/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
24. Make sure that the nursing home area is free of dangers that cause accidents. (10/31/2003)	02/18/2004	1 = Potential for minimal harm	Some
25. Provide needed housekeeping and maintenance. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
26. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. (10/31/2003)	12/30/2003	1 = Potential for minimal harm	Many
27. Give or get lab tests to meet the needs of residents. (10/31/2003)	12/30/2003	2 = Minimal harm or potential for actual harm	Few
28. Keep accurate and appropriate medical records. (10/31/2003)	02/18/2004	2 = Minimal harm or potential for actual harm	Many

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	RED ROCKS CARE CENTER	State Average in	National Average
Number of Residents	94	42.8	89.2
RN Hours per Resident per Day*	0.27	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.29	0.7	0.8
CNA Hours per Resident per Day*	1.6	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	2.16	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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