Abuse.com - AVALON PLACE SAN ANTONIO

Abuse.com Nursing Home Profile

Detailed information for AVALON PLACE SAN ANTONIO

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

AVALON PLACE SAN ANTONIO	As of 01/09/2004
5027 PECAN GROVE SAN ANTONIO, TX 78222 (210) 333-6815	Not located within a Hospital Resident Councils Only 195 Certified Beds
Initial Date of Certification: 12/01/1984 Type of Ownership: Non profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for AVALON PLACE SAN ANTONIO	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	9%	16%
Percent of Residents Who Have Moderate to Severe Pain	3%	6%
Percent of High-Risk Residents Who Have Pressure Sores	12%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	9%	3%
Percent of Residents Who Were Physically Restrained	18%	8%
Percent of Residents Who are More Depressed or Anxious	5%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	51%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	7%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	16%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	6%	13%
Percent of Residents With a Urinary Tract Infection	8%	8%
Percent of Short-Stay Residents With Delirium	3%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	2%	22%
Percent of Short-Stay Residents With Pressure Sores	15%	21%

Inspection Results

AVALON PLACE SAN ANTONIO 5027 PECAN GROVE SAN ANTONIO, TX 78222 (210) 333-6815
Date of this inspection: 01/09/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 32 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (08/08/2003)	09/23/2003	2 = Minimal harm or potential for actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
2. Give professional services that meet a professional standard of quality. (11/11/2003)	12/10/2003	2 = Minimal harm or potential for actual harm	Few
3. Give each resident care and services to get or keep the highest quality of life possible. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Few
4. Give or get special rehabilitation if in the patient's plan of care. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Few
5. Give professional services that meet a professional standard of quality. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Few
6. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (01/09/2004)	02/07/2004	3 = Actual harm	Few
7. Make sure that each resident's nutritional needs were met. (01/09/2004)	02/07/2004	3 = Actual harm	Few
8. Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Some
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
9. Assess the resident when the resident enters the nursing home, in a timely manner. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Few
10. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (01/09/2004)	02/07/2004	2 = Minimal harm or potential for actual harm	Some
11. Keep assessments completed in the preceding 15 months in the resident's active record. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Some
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
12. Provide care in a way that keeps or builds each resident's dignity and self respect. (08/08/2003)	09/23/2003	2 = Minimal harm or potential for actual harm	Few
13. Provide care in a way that keeps or builds each resident's dignity and self respect. (08/20/2003)	09/23/2003	2 = Minimal harm or potential for actual harm	Few
14. Provide services to meet the needs and preferences of each resident. (11/11/2003)	12/10/2003	2 = Minimal harm or potential for actual harm	Some
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
15. Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. (11/14/2003)	02/06/2004	2 = Minimal harm or potential for actual harm	Some
16. Make sure that residents are safe from serious medication errors. (11/14/2003)	02/06/2004	2 = Minimal harm or potential for actual harm	Some
17. Provide drugs and related services needed by each resident. (11/14/2003)	02/06/2004	2 = Minimal harm or potential for actual harm	Some
18. Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. (12/17/2003)		2 = Minimal harm or potential for actual harm	Some
19. Make sure that residents are safe from serious medication errors. (12/17/2003)		2 = Minimal harm or potential for actual harm	Some
20. Provide drugs and related services needed by each resident. (12/17/2003)		2 = Minimal harm or potential for actual harm	Some
21. Make sure that the pharmacist reports anything unusual to the doctor on duty and the director of nursing. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Some
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
22. Provide needed housekeeping and maintenance. (08/08/2003)	09/23/2003	1 = Potential for minimal harm	Many
23. Make sure that staff members wash their hands when needed. (08/20/2003)	09/23/2003	2 = Minimal harm or potential for actual harm	Few
24. Make sure that staff members wash their hands when needed. (11/14/2003)	01/16/2004	2 = Minimal harm or potential for actual harm	Some
25. Make sure that staff members wash their hands when needed. (12/17/2003)		2 = Minimal harm or potential for actual harm	Some
26. Have a program to keep infection from spreading. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Few
27. Keep a resident apart from the others if the resident has an infection that can spread. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Some
28. Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Few
29. Provide needed housekeeping and maintenance. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
30. Keep accurate and appropriate medical records. (11/14/2003)	12/13/2003	2 = Minimal harm or potential for actual harm	Some
31. 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Some
32. Keep accurate and appropriate medical records. (01/09/2004)	03/05/2004	2 = Minimal harm or potential for actual harm	Some

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	AVALON PLACE SAN ANTONIO	State Average in	National Average
Number of Residents	172	42.8	89.2
RN Hours per Resident per Day*	0.21	1.7	0.7
LPN/LVN Hours per Resident per Day*	1.1	0.7	0.8
CNA Hours per Resident per Day*	2.29	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.6	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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