Abuse.com - ALDERWOOD MANOR

Abuse.com Nursing Home Profile

Detailed information for ALDERWOOD MANOR

Nursing Home Results

Contact Information:
  Long Term Care Ombudsman Not Available
  State Survey Agency Not Available
  State Quality Improvement Organization Not Available

ALDERWOOD MANOR As of 11/07/2003
3600 EAST HARTSON AVENUE
SPOKANE, WA 99202
(509) 535-2071
Not located within a Hospital
Resident Councils Only
85 Certified Beds
Initial Date of Certification: 09/01/1981
Type of Ownership: For profit - Partnership
A Multi-Nursing home (chain) Ownership
Medicare Certified
Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures Percentage for ALDERWOOD MANOR Average in National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased 22%   16%
Percent of Residents Who Have Moderate to Severe Pain 3%   6%
Percent of High-Risk Residents Who Have Pressure Sores 17%   14%
Percent of Low-Risk Residents Who Have Pressure Sores NOT AVAILABLE   3%
Percent of Residents Who Were Physically Restrained 0%   8%
Percent of Residents Who are More Depressed or Anxious 38%   15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder 49%   47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder 5%   6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair 0%   4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse 19%   13%
Percent of Residents With a Urinary Tract Infection 18%   8%
Percent of Short-Stay Residents With Delirium 2%   3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain 33%   22%
Percent of Short-Stay Residents With Pressure Sores 17%   21%

Inspection Results

ALDERWOOD MANOR
3600 EAST HARTSON AVENUE
SPOKANE, WA 99202
(509) 535-2071
Date of this inspection: 11/07/2003
Complaint Investigations During: 04/01/2003 - 06/30/2004
Total number of health deficiencies for this nursing home: 14
Average number of Health Deficiencies in : 5
Average number of Health Deficiencies in the United States: 7
Range of Health Deficiencies in : 1 - 12
View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

1. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Some
Quality Care Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

2. Give each resident care and services to get or keep the highest quality of life possible.

(11/07/2003)
12/29/2003
3 = Actual harm

Actual harm
Few
3. Give professional services that meet a professional standard of quality.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
4. Make sure that each resident's nutritional needs were met.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
5. Provide social services for related medical problems to help each resident achieve the highest possible quality of life.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

6. Keep each resident's personal and medical records private and confidential.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

7. Provide a tasty and well-balanced diet that meets the nutritional needs of each resident.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
8. Store, cook, and give out food in a safe and clean way.

(11/07/2003)
12/29/2003
1 = Potential for minimal harm

Potential for minimal harm
Some
9. 1) Provide 3 meals daily at regular times; or 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day.

(04/23/2004)
  1 = Potential for minimal harm

Potential for minimal harm
Some
10. Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

(04/23/2004)
  2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Some
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

11. Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

12. Provide needed housekeeping and maintenance.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Some
Administration Deficiencies
Inspectors determined that the nursing home failed to: Date of Correction Level of Harm

(Least -> Most)

Residents Affected

(Few -> Some -> Many)

13. Get proof that a nurse aide has the training and skills that the State requires.

(11/07/2003)
12/29/2003
2 = Minimal harm or potential for actual harm

Minimal harm or potential for actual harm
Some
14. Hire nurse aides who have shown that they are skilled and care for residents safely on-the-job.

(11/07/2003)
12/29/2003
1 = Potential for minimal harm

Potential for minimal harm
Some

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
  ALDERWOOD MANOR State Average in National Average
Number of Residents 83 42.8 89.2
RN Hours per Resident per Day* 0.77 1.7 0.7
LPN/LVN Hours per Resident per Day* 0.47 0.7 0.8
CNA Hours per Resident per Day* 2.09 4 2.4
Total Number of Nursing Staff Hours per Resident per Day* 3.33 6.4 3.9
*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004


 

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