Abuse.com - AVALON CARE CENTER AT NORTHPOINTE

Abuse.com Nursing Home Profile

Detailed information for AVALON CARE CENTER AT NORTHPOINTE

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

AVALON CARE CENTER AT NORTHPOINTE	As of 01/09/2004
9827 NORTH NEVADA SPOKANE, WA 99218 (509) 468-7000	Not located within a Hospital Both Resident and Family Councils 119 Certified Beds
Initial Date of Certification: 05/08/1996 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership Date of Last Change of Ownership: 12/01/2003	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for AVALON CARE CENTER AT NORTHPOINTE	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	9%	16%
Percent of Residents Who Have Moderate to Severe Pain	4%	6%
Percent of High-Risk Residents Who Have Pressure Sores	13%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	6%	3%
Percent of Residents Who Were Physically Restrained	8%	8%
Percent of Residents Who are More Depressed or Anxious	30%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	59%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	3%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	10%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	8%	13%
Percent of Residents With a Urinary Tract Infection	19%	8%
Percent of Short-Stay Residents With Delirium	6%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	25%	22%
Percent of Short-Stay Residents With Pressure Sores	21%	21%

Inspection Results

AVALON CARE CENTER AT NORTHPOINTE 9827 NORTH NEVADA SPOKANE, WA 99218 (509) 468-7000
Date of this inspection: 01/09/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 14 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. Give each resident care and services to get or keep the highest quality of life possible. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
2. Give each resident enough fluids to keep them healthy and prevent dehydration. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
3. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
4. Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
5. Make sure that residents with loss of bladder control receive treatment or service to prevent infections and help get normal bladder control. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
6. Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
7. Make a complete assessment that covers all questions for areas that are listed in official regulations. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
8. Provide care in a way that keeps or builds each resident's dignity and self respect. (10/28/2003)	11/21/2003	2 = Minimal harm or potential for actual harm	Some
9. Provide enough notice before discharging or transferring a resident. (05/17/2004)	06/18/2004	2 = Minimal harm or potential for actual harm	Few
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
10. Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Some
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
11. Make sure that residents who have not taken antipsychotic drugs are not given these drugs, unless they are used to treat a problem that is diagnosed and noted in the medical record. (01/09/2004)	02/18/2004	2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
12. Provide needed housekeeping and maintenance. (10/28/2003)	11/21/2003	2 = Minimal harm or potential for actual harm	Few
13. Make sure that the nursing home area is free of dangers that cause accidents. (01/09/2004)	02/18/2004	1 = Potential for minimal harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
14. Keep accurate and appropriate medical records. (03/25/2004)	04/26/2004	2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	AVALON CARE CENTER AT NORTHPOINTE	State Average in	National Average
Number of Residents	111	42.8	89.2
RN Hours per Resident per Day*	0.67	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.64	0.7	0.8
CNA Hours per Resident per Day*	2.23	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.54	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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