Abuse.com - HEARTLAND OF KEYSER

Abuse.com Nursing Home Profile

Detailed information for HEARTLAND OF KEYSER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

HEARTLAND OF KEYSER	As of 02/26/2004
135 SOUTHERN DRIVE KEYSER, WV 26726 (304) 788-3415	Not located within a Hospital Both Resident and Family Councils 122 Certified Beds
Initial Date of Certification: 05/01/1993 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for HEARTLAND OF KEYSER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	20%	16%
Percent of Residents Who Have Moderate to Severe Pain	5%	6%
Percent of High-Risk Residents Who Have Pressure Sores	11%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	NOT AVAILABLE	3%
Percent of Residents Who Were Physically Restrained	7%	8%
Percent of Residents Who are More Depressed or Anxious	10%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	47%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	7%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	6%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	14%	13%
Percent of Residents With a Urinary Tract Infection	6%	8%
Percent of Short-Stay Residents With Delirium	4%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	12%	22%
Percent of Short-Stay Residents With Pressure Sores	29%	21%

Inspection Results

HEARTLAND OF KEYSER 135 SOUTHERN DRIVE KEYSER, WV 26726 (304) 788-3415
Date of this inspection: 02/26/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 26 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (08/20/2003)	11/13/2003	2 = Minimal harm or potential for actual harm	Few
2. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
3. Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. (08/20/2003)	11/13/2003	3 = Actual harm	Few
4. Give each resident care and services to get or keep the highest quality of life possible. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Few
5. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Few
6. Provide social services for related medical problems to help each resident achieve the highest possible quality of life. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
7. Make a complete assessment that covers all questions for areas that are listed in official regulations. (08/20/2003)		2 = Minimal harm or potential for actual harm	Few
8. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
9. Develop a plan with the resident and family for the resident's care after leaving the nursing home. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Few
10. Make a complete assessment that covers all questions for areas that are listed in official regulations. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Many
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
11. Allow residents to easily see the results of the nursing home's most recent survey. (02/26/2004)	04/28/2004	1 = Potential for minimal harm	Many
12. Give the resident's legal representative the same rights as the resident. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
13. Keep each resident's personal and medical records private and confidential. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
14. Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
15. Provide care in a way that keeps or builds each resident's dignity and self respect. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
16. Provide services to meet the needs and preferences of each resident. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
17. 1) Protect current or future residents from giving up their Medicaid or Medicare benefits; or 2) follow federal rules for admissions. (04/28/2004)		1 = Potential for minimal harm	Some
Nutrition and Dietary Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
18. Make sure that the attending doctor orders special diets. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Few
19. Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Many
20. Store, cook, and give out food in a safe and clean way. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Many
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
21. 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Few
22. Act when the pharmacist reports something unusual. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Few
23. Make sure that the pharmacist reports anything unusual to the doctor on duty and the director of nursing. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
24. Have a program to keep infection from spreading. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
25. Make sure that the nursing home area is free of dangers that cause accidents. (02/26/2004)	04/28/2004	2 = Minimal harm or potential for actual harm	Some
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
26. Hire a qualified social worker; or in homes with more than 120 beds, hire a qualified full-time social worker. (02/26/2004)	04/28/2004	1 = Potential for minimal harm	Many

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	HEARTLAND OF KEYSER	State Average in	National Average
Number of Residents	119	42.8	89.2
RN Hours per Resident per Day*	0.42	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.56	0.7	0.8
CNA Hours per Resident per Day*	1.97	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	2.95	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

Please use your browser's back button to return to the previous page.