Abuse.com - HERITAGE CENTER

Abuse.com Nursing Home Profile

Detailed information for HERITAGE CENTER

Nursing Home Results

Contact Information:

	Long Term Care Ombudsman	Not Available
	State Survey Agency	Not Available
	State Quality Improvement Organization	Not Available

HERITAGE CENTER	As of 06/15/2004
101-13TH STREET HUNTINGTON, WV 25716 (304) 525-7622	Not located within a Hospital Both Resident and Family Councils 120 Certified Beds
Initial Date of Certification: 01/01/1978 Type of Ownership: For profit - Corporation A Multi-Nursing home (chain) Ownership	Medicare Certified Medicaid Certified

Medicare.gov is pleased to provide information about Quality Measures, Inspection Results and Nursing Home Staffing for the nursing home you have selected.

Quality Measures information comes from resident assessment data that nursing homes routinely collect on all residents at specific intervals during their stay. The information collected pertains to the resident’s physical, clinical conditions and abilities.

Inspection Results information refers to the regulatory requirement that the nursing home failed to meet but does not reflect the entire inspection report.

Nursing Home Staffing information comes from reports that the nursing home reports to its state survey agency. It contains the nursing staff hours for a two-week period prior to the time of the state inspection. CMS receives this data and converts the reported information into the number of staff hours per resident per day.

Quality Measures

Quality Measures	Percentage for HERITAGE CENTER	National Average
Percent of Residents Whose Need for Help With Daily Activities Has Increased	13%	16%
Percent of Residents Who Have Moderate to Severe Pain	11%	6%
Percent of High-Risk Residents Who Have Pressure Sores	21%	14%
Percent of Low-Risk Residents Who Have Pressure Sores	2%	3%
Percent of Residents Who Were Physically Restrained	2%	8%
Percent of Residents Who are More Depressed or Anxious	4%	15%
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder	45%	47%
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	13%	6%
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair	9%	4%
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse	4%	13%
Percent of Residents With a Urinary Tract Infection	10%	8%
Percent of Short-Stay Residents With Delirium	0%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	27%	22%
Percent of Short-Stay Residents With Pressure Sores	17%	21%

Inspection Results

HERITAGE CENTER 101-13TH STREET HUNTINGTON, WV 25716 (304) 525-7622
Date of this inspection: 06/15/2004 Complaint Investigations During: 04/01/2003 - 06/30/2004 Total number of health deficiencies for this nursing home: 21 Average number of Health Deficiencies in : 5 Average number of Health Deficiencies in the United States: 7 Range of Health Deficiencies in : 1 - 12 View Previous Inspection Results
Mistreatment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
1. 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
Quality Care Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
2. Provide social services for related medical problems to help each resident achieve the highest possible quality of life. (06/25/2003)		2 = Minimal harm or potential for actual harm	Few
3. Give each resident care and services to get or keep the highest quality of life possible. (11/27/2003)		2 = Minimal harm or potential for actual harm	Few
4. Give professional services that meet a professional standard of quality. (01/19/2004)		2 = Minimal harm or potential for actual harm	Few
5. Give each resident care and services to get or keep the highest quality of life possible. (06/15/2004)		2 = Minimal harm or potential for actual harm	Some
6. Give professional services that meet a professional standard of quality. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
7. Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
8. Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
Resident Assessment Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
9. Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. (06/25/2003)		2 = Minimal harm or potential for actual harm	Few
10. Keep assessments completed in the preceding 15 months in the resident's active record. (06/25/2003)		2 = Minimal harm or potential for actual harm	Few
Resident Rights Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
11. Provide care in a way that keeps or builds each resident's dignity and self respect. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
Pharmacy Service Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
12. Provide drugs and related services needed by each resident. (02/27/2004)		2 = Minimal harm or potential for actual harm	Few
13. 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
14. Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
15. Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
16. Provide drugs and related services needed by each resident. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
Environmental Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
17. Have a program to keep infection from spreading. (06/15/2004)		2 = Minimal harm or potential for actual harm	Some
18. Make sure that the nursing home area is safe, easy to use, clean and comfortable. (06/15/2004)		1 = Potential for minimal harm	Some
19. Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few
Administration Deficiencies
Inspectors determined that the nursing home failed to:	Date of Correction	Level of Harm (Least -> Most)	Residents Affected (Few -> Some -> Many)
20. Keep accurate and appropriate medical records. (06/25/2003)		2 = Minimal harm or potential for actual harm	Few
21. Keep accurate and appropriate medical records. (06/15/2004)		2 = Minimal harm or potential for actual harm	Few

Nursing Home Staffing

Nursing Staff Hours Per Resident Per Day
	HERITAGE CENTER	State Average in	National Average
Number of Residents	115	42.8	89.2
RN Hours per Resident per Day*	0.48	1.7	0.7
LPN/LVN Hours per Resident per Day*	0.72	0.7	0.8
CNA Hours per Resident per Day*	2.25	4	2.4
Total Number of Nursing Staff Hours per Resident per Day*	3.45	6.4	3.9

*Hours per resident per day is the average daily work (in hours) given by the entire group of nurses or nursing assistants divided by total number of residents. The amount of care given to each resident varies.

Please use our Nursing Home Checklist for help with narrowing your nursing homes choices. The checklist provides questions and observations that are important to keep in mind as you visit nursing homes and will help you make a good choice for you or your relative.

Page Last Updated: January 22, 2004
Data Last Updated: August 2, 2004

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